Transportation

Our transportation expertise gives us the credibility to help build, grow, and communicate with your customer database, regardless of the type of service you’re offering.

Be it app-based, location driven dispatching, taxi dispatching, luxury car rentals, or fleet management, we have automated, streamlined services that help you do business faster, while providing an exceptionally smooth experience to your customers. Find out all the ways we can support your transportation business below.

Customer Engagement

Reservations & Bookings

Social & Multimedia Bookings

Automated Booking & Dispatching

Concierge Bookings

Fleet Monitoring

Driver Scheduling and Workforce Management

Complaints Management

Geo-marketing

IVR Self Services

Complaints Management

Community Management

Geo-marketing

Regional Customer Care

Social Customer Care

Digital Marketing

Surveys & Feedback

For each of the industries we serve, we offer specialized, customizable solutions that are catered to each sector. Our strong regional experience in each area means we understand your customers’ needs, and the best solutions to take care of them. While we have wide breadth in terms of industry support, we also have serious depth in each. We’ve worked side-by-side with big players like passenger airlines, international travel agencies, global telecoms, and large-scale web-based retailers. But we’ve also helped startups and boutique small businesses with specialty customer segments.

 

This variety gives us a unique understanding of a variety of businesses, trends, and customer behaviors. As true partners in your business, we incorporate your business model, culture, and brand image into everything we do, representing your business just as you would.

 

Because each customer’s journey is unique, we can help guide you to the support tools and solutions that are most suitable for your path. Scan below to find your industry and the corresponding solutions we have created just for you.

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