January 24, 2017

A Note from the CEO

Our region has finally embarked on a customer experience battle, affecting countless brands. With increased investments in both cx and digital transformation, our mission is to help both customers executing large-scale, complex CX programs as well as those who don’t know how to begin and require customer journey analysis and mapping to determine CX maturity.

We hope to use this platform to share experiences and explore innovative solutions so you can optimize your CX programs.  Our operational, technology and training experts will share their passion for CX and the creativity they bring to the region.

We thrive on your feedback, so please start a conversation, ask a question, or visit to learn more.

-Rami Sweis