Our region has finally embarked on a customer experience battle, affecting countless brands. With increased investments in both cx and digital transformation, our mission is to help both customers executing large-scale, complex CX programs as well as those who don’t know how to begin and require customer journey analysis and mapping to determine CX maturity.
We hope to use this platform to share experiences and explore innovative solutions so you can optimize your CX programs. Our operational, technology and training experts will share their passion for CX and the creativity they bring to the region.
- Why frontline employees are the most important factor in your CX equation posted on April 4, 2017
- Gulf Customer Experience (Gulf CX) chosen by Payment International Enterprise (PIE) for omni-channel contact center posted on July 17, 2016
- Zamil Travel Signs with Gulf CX for Online Travel Launch of Minaalsafar posted on February 19, 2017